The Reception Staff are the first faces you will see on arrival in the surgery.
They are here to help you and one of their primary roles is to make emergency and routine appointments for patients to see a doctor or nurse.
When making an appointment, a receptionist may ask for some details. They are trained to make certain enquiries and give certain advice to help you as best we can, and to try to make sure that you see the most appropriate person at the surgery.
Susan is the Practice Manager, ably supported by Debbie, Hazel and Yvonne.